Turbotax activation code not working. Turbotax's answer to this is, too bad, so sad.

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Turbotax activation code not working. Restart your turbotax, then re-enable the network connection/wired or wifi network. Please help. " In my comments, I was very detailed in listing the only place I found to input the Aug 4, 2021 · The activation screen is a popup that is very quirky in regards to one's screen resolution or scaling in your computer's display settings. Downdetector only reports an incident when the number of problem reports is significantly higher Jan 1, 2024 · If you're experiencing issues with a non-working license code for TurboTax, and you're looking to find support or resolve this issue online, here are the steps you can take: ### Steps to Resolve TurboTax License Code Issues 1. From the list of results, select CRA Online Mail, then select Go. Thanks so much for the display resolution fix suggestion. Thank you for choosing TurboTax. Browse TurboTax Support; Does Turbo Tax Standard 2022 Licence code work for Turbo Tax Standard 2023? srisin16. dll and VCRUNTIME140. In Windows 10 to get to the scaling or resolution settings click the Windows start button in lower left corner, then choose Settings (gear icon), then System, then Mar 15, 2021 · I paid for the online turbo tax at Costco and have the activation code. In the Find window, type “CRA. Follow the onscreen instructions to enter your service code, then continue. The screen says,"installation complete," at the top, but won't allow any entry into So no members of my family can activate turbotax this year for some reason. I cannot activate the 2023 Intuit Turbotax purchased at Costco last week. If you don't have an Intuit Account, select Create an account to set one up. Try incognito mode on your browser. Reboot even if you don't find one. The program install stops without a workable code. It appears that all consumers are having the same problems since the latest upgrade to 21H21. com. Due to all of these being purchased as CD's, which are all in a landfill somewhere, no license code is available. For all the years I have been using TurboTax I have never had a problem until the 2023 version. May have to find another vendor. First one didn't have any answers. Second one blamed it on my McAfee security software, but I uninstalled McAfee and reinstalled TurboTax 2020. You can also try setting your screen resolution to 800 x 600, enter the licence, and then change the screen back to normal. TurboTax blog. AJManning February 25, 2024 2:20 PM. ) Purchased Quickbooks many years ago for unrelated project. It sounds like you were trying to use the wrong code in the 2020 product. Note: Your license code is not case sensitive—you don't need to worry about capitalization. installed windows updates, turbotax, installed without issue, updates installed without issue, then got an error indicating "user not connected to the internet", when I was connected to the internet. I have bought the intuit turbo tax deluxe edition for my Mac. 6 days ago · Please try our link for our 2023 TurboTax Online software and you can enter your code on the payment page in the coupon box. The problem is that the Activation window comes up (eventually), but does not allow us to enter the license code. Please follow the steps below: 1) Go to this website: https://shop. May 2, 2020 · I purchased from Amazon and downloaded OK. Whether you are a student, a professional, or a business owner, Turbo has the tools and features you need to achieve your goals. 1 state download. Enter the verification code we sent, or follow the instructions in the message. Mar 15, 2021 · If you are still not able to resolve your code issue, please contact our phone support team at 1-888-829-8608. Nov 17, 2020 · Employee Tax Expert. Oct 30, 2019 · In TurboTax Online, there is no need to add your prepaid code until you are ready to file or print your return. Purchase confirmation number does not work. then It ask me activation code, I could not find the activation code. ‎January 2, 2023 4:57 PM Feb 29, 2024 · Activation Code Not Working I purchased deluxe edition from Costco and have entered the activation code a number of times, but it's still not working. Technician's Assistant: When could you last open TurboTax? Customer: yesterday Technician's Assistant: Did you recently update your software or Operating System (OS)? Jul 12, 2020 · The verification Code sent with the disc does not work ‎February 21, 2023 10:41 AM. However, the License Code field doesn't accept any input from the keyboard. ”. 2. Question Info. To request a refund, Please complete this refund request form, How do I request a refund for my TurboTax product? **Say "Thanks" by clicking the thumb icon in a post. TurboTax outages reported in the last 24 hours. chrisaroy. Additional fees may apply for e-filing state Activation Code Not Working @William Chao. (This product is not listed in the list of products in "Select a Product" below. Activate your purchase. On the Just X more steps and we'll file your returns screen, select Start next to Step 1. Go back to Activation Screen and enter activation code in Activation box (Ctrl V from Copied code) The activation code will not show itself in the box. Mar 31, 2020 · A license activation code for 2020 TurboTax desktop software is normally a combination of letters and numbers. If yours is all numbers, then that's bizarre. The latest upgrades have caused Turbo Tax to stop fully loading. After completing the activation, I changed back to 2560x1600 and TurboTax runs just fine. received activation code. If you are installing this from a CD or trying to run TT from the Program/exe file or any other work around, you will need an activation number for 2018 and 2017. Choose E-file for free using my Activation Code. Dec 15, 2023 · The activation instruction was confusing in that it said to "add another code". Ctg. I preferred using the CD as in the past. Showing 1-10 of 17 answers. It is not on the outside of the box or on your receipt. Or on Windows 10 ->Control panel->Network and sharing Center->Change adapter settings-> Right click on the network connection, disable. ‎February 15, 2022 3:38 PM 0 Apr 5, 2024 · 1) Check for a Windows 11 update. a) Using touchpad, select the Activation Code Text Input Control. Learn more. We’ll get you set up so you can get going on your taxes. Credit Karma credit score. Trying to reach out to customer care but automated computer response is not just transferring my call. Jan 24, 2023 · Or so it seems. ca/activate that is for the ONLINE version only. In the beginning, it asked me to upgrade my Browser which I did but it still is not working properly for payment with activation code. you should get the 'all set' green check mark. Jan 8, 2024 · If you don't get asked to enter your validation code, there are a couple things you can try. Jan 30, 2024 · 2020—2022 manual updates. Windows 10. It worked fine and I finished 80% of my return. February 25, 2024 2:20 PM. com as of 3/16/23. Feb 15, 2021 · After updating to a new computer due to unsupported software, the last ten years of Turbotax transferred over but requested the original license code to activate. Support is open from 5am to 5pm Pacific time, Monday thru Friday Product limited to one account per license code. I cannot get the activation code to work. If you don’t see the Activate and Register Your Software screen when you open the program, you can enter the H&R Block Software Activation Code from the File tab: Click on the File tab. If you don’t remember your credentials, go to ourAccount Recovery page. I've updated the Microsoft Visual C++ Redistributable Package as recommended on other websites, but it still doesn't work. TTax keeps stating that TTax can't be installed because MSVCP140. ), please make sure that you are using the code that came in the package. The activation code can only be used to get a download instead of a CD. Feb 15, 2020 · Seeing the hint to change display resolution, I tried 1280x1024 since TurboTax installed on my other computers with that resolution. Troubleshoot TurboTax Desktop for Windows issues. (Closed this Thursday and Friday due to Thanksgiving. @karimza1. @Joy1950. If you use Windows and choose all default values then it is in the Documents folder, in the TurboTax folder. I could NOT get the activation code to work on my main machine (Windows 10 – Office 365 Business Preminum – Dell Optiplex 9020). Dec 2, 2020 · change your resolution to 800 x 600 (start>setting >system resolution. Dec 18, 2020 · If your license code isn’t working to activate the TurboTax software, it may be because you’ve entered it incorrectly. ‎December 18, 2023 1:11 PM Jan 4, 2022 · Start TurboTax. A waiting W11 update is known to block proper startup of TTX. Mar 5, 2020 · I am using a standard online edition for 8 returns purchased from Costco which includes an activation code which does not work properly with Windows 10. Solution 1: Manually activate QuickBooks. Enter your H&R Block Activation Code and continue. After that, Turbotax sof Apparently you can use the CD to install TurboTax with license code for multiple computers (5 total times) if you intend to use on both a Mac and a Windows PC. Mar 23, 2021 · Level 3. Wished this information was included on the package I purchased. In the Control Panel under Internet Solved: trouble entering license code - Page 2. For some people it can be missing or blank. It is 2020 software that has a 16-digit activation code. Any help with this would be appreciated. Reply. February 6, 2021 10:35 AM. As well, it is not accepting my code when I enter it and hit apply. Solution 2: Manage your . Jan 2, 2023 · If you use TurboTax Online on the TurboTax web site, you do not need a license code. Turbotax online helps not at all helpful Cannot return product to Staples. Activation code for Deluxe online Edition not working. 0 1 2,243 Reply. app. Please check that account and look for it in Jan 27, 2024 · TurboTax does not support tax year 2019 so the activation code will no longer work for that tax year. Tried calling customer service; received automated message that link would be emailed to me, which has not happened. It hasn't been installed that many times. State e-file additional. I finally went to the Program folder Jan 23, 2021 · No, the activation code can not be used to activate the Online Software. Cancel Continue Mar 5, 2024 · My activation code is not working. However, I remember they would let you start your return and let you enter the activication code before they send it off to CRA. The TurboTax community is the source for answers to all your questions on a range of taxes and other financial topics. TurboTaxSusan. March 3, 202410:31 AM. When the blank Activation Screen comes up, Right Click on the Desktop to Display Settings. Feb 11, 2021 · I bought my turbotax cd at staples the only code I see is the licence code. The activation screen with a button with my activation code. TurboTax help could not fix it and neither could GeekSquad. No problem I thought - usually does this. You might also be able to just move your mouse the blank screen and find the license code Dec 16, 2023 · If you are trying to enter the code under TurboTax. Second, if you bought TurboTax at a retailer (Costco, Walmart, Staples, etc. Bookmark Icon. Can you help me to activate T Tax? Mar 1, 2020 · Put the stick back in and it requests me to enter an activation code. TurboTax email verification Does Not work Comparison based on starting price for H&R Block file with a tax pro (excluding returns that include Child Tax Credit or Earned Income Credit combined with interest and dividend forms) compared to TurboTax Full Service Basic price listed on TurboTax. All tax situations are different. In the Compatibility tab, select the Run this program as administrator box and select OK. Same fix. It also depends on if you purchased from a retailer or directly from TurboTax. If I change a letter or number, it does say invalid so it recognizes when it is wrong but does nothing but return to the activation screen and says enter the activation code when it supposedly has the correct one. Navigate to "C:\Program Files (x86)\TurboTax\Home & Business 2019\32bit" and click on "Intuit. The activation screen with the 4 dots going in circles forever. There are two ways to install TurboTax Desktop: Insert a physical CD into your computer. Downloaded turbotax business 2023 from amazon. Feb 21, 2023 · Turbo tax premier not accepting any characters in activation code box. Jan 2, 2024 · When I start TurboTax (Deluxe on a Windows PC), I get one of the following: 1. Licensing code for software. The software won't install unless you sign in to your Intuit Account online. Your activation code is Apr 4, 2022 · It would be helpful if you could clarify where the "activation screen" is from the sentence, "To download TurboTax with the license code, enter your activation number in the License code box on the activation screen and select Continue to complete installation. For more information, please see the link below: Jan 24, 2023 · None of this solved the problem. REMEMBER your initial resolution setting! launch TT and the activation screen should launch. By the way, your support is very frustrating! I have been trying for 2 days to get Turbo Tax to work. I downloaded (2 times) and installed (at least 5 times) and every time I would launch TurboTax from the ShortCut (either on my Desktop or from the Start menu), the program (TT2020 Deluxe + State + efile) would crash on the Activation Screen. Once inside your return, select File from the menu. With QuickBooks open, press Ctrl+P on your keyboard. Turbotax's answer to this is, too bad, so sad. However after this update, it asked for an activation code - so I re-entered the Nov 4, 2020 · See all questions about this product. Nov 22, 2023 · Follow these instructions to download the software: Go to installturbotax. 10. Nov 22, 2019 · For a license code issue please contact TurboTax Support by phone during business hours 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday. Click on Activate in lower right hand corner. It is common for some problems to be reported throughout the day. dll" and click Open 5. The activation code does not expire, but is wedded to the particular tax year's software. Please enter the 10-character activation code found on the instructions sheet that came with your software. You can vote as helpful, but you cannot reply or subscribe to this thread. Customer: turbotax 2020 - replaced hard drive now turbotax activation key won't work, too many installs. Moderator. Have tried several times. Just double click the return, it bypasses the screen where it asks you to enter the key again, it also doe no update. Enter your license code in the pop-up window. intuit. If you do, sign in. Find answers to common activation questions and issues on our support page. **Verify the Code**: First, ensure that you are entering the license code correctly. After reviewing your return, the area to insert your activation code will come up. This article can help you. I have tried it 10 or 12 times and removing the stick makes it work and putting the stick back in causes the activation code request. Apr 11, 2021 · 2020 software does not use a "14-digit code. Does Turbo Tax Standard 2022 Licence code work for Turbo Tax Standard 2023? srisin16. I had the same issue where the activation page wouldn't take my code. /. I'm trying to enter my activation code into the box, but it's not accepting any characters. Enter the phone number, email address, or user ID for your account. Then you try to run as the administrator and it won't allow that either. Level 1. I only have the one code, so I didn't know that I was supposed to enter the same code again. Download the app and activate your account today. Mar 5, 2024 · Activation code for Deluxe online Edition not working. Continue from there and you’ll eventually get to a screen where you can put in your code. You should return the software for a refund. Jan 23, 2023 · TurboTax Home and Business 2022 - both CD and download (supplied by Intuit Support) installation - For Windows 10 Professional on SurfacePro tablet. Uninstalled and reinstalled it once. I can not activate it because it asks me to enter my 16 number license code. Have spoken to tech support twice. Not for use by paid preparers. 3 hours ago Dec 9, 2019 · @Sydney100 There are different ways to find your license code, depending on if you have a CD or a download link. In part, To install and activate TurboTax 2023 on your computer, you’ll be prompted to sign in to your existing Intuit Account (or create an account if you don’t already have one) before entering your license code. May 14, 2020 · A few things to keep in mind while using this 8 pack Standard online code: All 8 tax returns must be completed in the same online account, otherwise, the code will not work. I hit the copy button but I can not paste it. ca/activate to use your code before you start your returns. Right-click the TurboTax icon or setup icon and select Properties. the code that came with it is not working. After you install TurboTax Desktop, you'll be asked to sign in to your Intuit Account. Wte. Watch on. New Member. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Enter your activation code to access TurboTax Desktop and prepare your tax return online. Apr 26, 2023 · Okay. Welcome to TurboTax—let's get started. This'll open a manual activation window. If you still can't enter your validation code, go to Solution 2. Dec 9, 2020 · I paid for Turbotax 2020 and downloaded it. Let me type a full answer with all the steps you need to do, then next steps, because that is not the right process. I logged in my intuit account and started my return. Try changing the scaling settings of Windows to 100% if it's not already set to that. Feb 8, 2023 · Turbo tax will download, but when entering the activation code I get nothing, keystrokes are not being entered into the activation box This thread is locked. May 2, 2022 10:25 AM. I went to finalize my return in June, started Turbo Tax 2019 and it began an updated. b) Type your License Key (now works) c) CTRL-V your license Key from your Amazon Copy/Paste (now works) THIS BUG ALSO Exists if you enter the FORMS for your taxes. copy / paste in your activation code. More from Intuit. It is showing I owe for each return when the standard I have paid for should include 8 returns. Method 1: Temporarily disable your antivirus/anti-malware/firewall software Disabling software that can block TurboTax from connecting to our activation server can quickly resolve this issue. By clicking "Continue", you will leave the Community and be taken to that site instead. Nov 15, 2023 · I'm having the same errors trying to install 2023 TurboTax Premier. Select your situation for tips to solve TurboTax Desktop for Mac issues. Click on the arrow next to the file name in the left pane to expand the item. Nov 22, 2023 · If you obtained TurboTax Desktop from an authorized retailer, your license code is printed on the front of the insert in your box. Please see this TurboTax FAQ, I can’t find my license code - TurboTax Professional accounting software. Turns out the issue is that because I had downloaded another version of TurboTax first (Deluxe), I had to go to the "Advanced" tab of the Windows "clear browsing history" and check all the boxes (some were not checked). Check it out. Any clues as to why this is? It mentions expiration, but it's literally a new code, unused Nov 27, 2019 · See this TurboTax support FAQ if your license code is not working - https://ttlc. 1. It may be on a slip of paper or on a scratch-off card. Note: Your license code is not case sensitive—you don’t need to worry about capitalization. " It is 2019 TurboTax software that requires a 14-digit activation code. Thanks for purchasing TurboTax. In the dnSpy program, click on File -> Open. The following screen has a list of all your fees. the solution is: Go to the folder where you saved your tax return. Jan 27, 2024 · March 1, 2024 6:42 PM. The activation code sent in my confirmation letter is not 16 characters, it is 21. Download the software from Intuit or the retailer you bought it from (like Amazon, Costco, or Staples). If you haven’t already, you need to first install TurboTax Desktop before activating it. Jan 19, 2024 · 0. Mar 23, 2022 · Problem with16-digit activation code. Temporary disconnect the network cable wired/wifi when start the Turbotax. If you obtained TurboTax Desktop directly from TurboTax. ) You can use the form at the link below to schedule a call back, or it may provide a number. ‎January 27, 2024 5:45 AM If you are still not able to resolve your code issue, please contact our phone support team at 1-888-829-8608. Please help me I bought this code from shopper drug mart. 1 - 248 MB) 2021 manual update (R35 - 189 MB) 2020 manual update (R39 - 184 MB) 2019 and earlier updates are not available, as these past Dec 25, 2019 · I'm working on this problem right now and the answer that you don't need a license code/activation code is wrong. 2020. Mar 13, 2024 · My son purchased Turbotax Home & Business software (download version). After installation, it asked me to assign in with my Turbotax account first which I did, then it asked to enter the license code. Learn about the latest tax news and year-round tips to maximize your refund. Now I am hopelessly stuck in your software. The file will open and be highlighted in the left pane. Double-check your code and enter it carefully in the License code box on the installation screen. January 15, 2024 9:47 AM. To make sure TurboTax runs smoothly: Make sure your computer meets the minimum system requirements. *Note: The Find option becomes available only after you’ve completed the Setting up section of your return. March 7, 2020 10:39 AM. Product limited to one account per license code. This does NOT work. It still wouldn't work. No CD required. Oct 20, 2023 · Subject: New step to activate 2023 TurboTax Desktop. I stopped hitting reactivate because every time I lose my ability to install the software on 5 computers. Select Create account if you don't already have one. dll are not found. Click Next until you reach the Your Federal E-file Fee screen. I had no problem doing my last year's taxes. To manually update your prior-year TurboTax for Windows software, follow the same instructions as above, except substitute the tax year you need for step 2: 2022 manual update (R52. Last updated April 16, 2024 Views 3,548 Applies to: Windows. It’s a 16-character combination of letters and numbers (XXXX-XXXX-XXXX I bought Turbo Tax CD and loaded it to my Windows 10 Machine - in Jan. Does anyone have an idea what is happening here Customer: purchased turbotax standard online from costco and activation code does not work Technician's Assistant: When could you last open TurboTax? Customer: i can open turbotax and register today several minutes ago Technician's Assistant: Did you recently update your software or Operating System (OS)? Activate your Intuit account and access all the benefits of Turbo, the app that helps you manage your finances, credit score, and tax returns. com, your license code is printed on the packing slip. March 5, 2024 2:25 PM. Depending upon what is happening, you can refer to the link below for steps to resolve the activation code issues. 3. Feb 6, 2023 · The codes for TurboTax Online will not work with TurboTax CD/Download & vice-versa. Doing my taxes on my Dell Venue 11 running Windows 10. once it's been changed, your screen size will look very big. Enter your validation code. i do not see any other code for activation. Windows update, recovery, and backup. Dec 19, 2023 · If TurboTax continues to prompt you for an activation code, the fix didn't work. You pay for TurboTax Online on the web site when you print or e-file your tax return. You must accept the TurboTax License Agreement to use this product. Jan 17, 2024 · When you click on the "shortcut" it indicates "you don't have permission to access". If you bought the CD but your computer doesn't have a CD drive, you can use the downloadable software instead. If your license code isn't working to activate the TurboTax software, it may be happened because you've entered it incorrect or wrong license code. This stick was not in there when I installed Turbotax way back last December. For partnerships, S Corp, C Corp, multi-member LLC, trusts and estates, TurboTax Business has you covered. Service. Mar 8, 2020 · When I tried to install it on my laptop (which doesn't have a drive) I followed the instructions to install it via the website on the disk sleeve, signed into my existing Intuit account, and entered the license code and got the dreaded "This license code has already been associated with an account. TurboTax Desktop Products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. My son installed it on his computer and now I installed it on my computer. Purchased Deluxe Online Edition in February 2022. After clearing all my browsing data again, the activation code worked on TurboTax Business. Here's the screen you’ll see after you install the product. But not everyone has multiple machines to play with. Product download, installation and activation requires an Intuit Account and internet connection. Standard Edition only: If you accept any upgrades or promotional offers while doing your tax return, this will create a surcharge at the end, on the payment screen. On initial startup, the Activate TurboTax dialog appears and requires the Activation Key. Change Scale and Layout to 100%. Here's how to phone TurboTax Support for assistance: Feb 4, 2024 · If you have bought TurboTax Online, please go to turbotax. Then I tried 1360x768 and it worked. Scroll to the bottom of the screen and select I have a service code. ca/activate 2) Click I have an Account (if you have an intuit account) or Create An Account (if you do not) and you would create one 3) You will be then asked for an activation code, after Mar 6, 2021 · It installed fine (Windows 8 64-bit), but the licence key activation window never opens, so I can't activate it. Response to 16-digit code is always “Something’s not right, …” regardless of whether I click on “I have an Activate your TurboTax® Canada product online and get ready to file your taxes with confidence. Then try again Go to our sign-in help page. My activation code for 2020 turbo tax isnt working. where can I find it. Jan 23, 2020 · Level 2. Easy and secure. Mar 5, 2024 · You can go directly there by selecting File > CRA Online Mail from the bottom of the left side menu. Mar 2, 2021 · If your license code isn't working to activate the TurboTax software, it may be because you've entered it incorrectly. 1 Enter your activation code. Over 50% of our customers can save. May 2, 2022 · If you are still not able to resolve your code issue, please contact our phone support team at 1-888-829-8608. If you enter a user ID, choose which method you prefer. If you enter a phone number or email address, we’ll send you a text or email with a verification code. If you obtained TurboTax Desktop through TurboTax Advantage, your license code is printed on the envelope. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Installation help Make sure your computer meets the minimum system requiremen. I have loaded it on 3 other machines (same and different systems and machines) and the activation code works fine. Feb 28, 2024 · Activation code is not working. It did not work on my Dell. The activation code sent by email is not being accepted. com/community/tax-topics/help/my-code-doesn-t-work/01/871966 For a Nov 17, 2019 · If you are installing the 2019 software and you cannot see where to enter the license code then contact TurboTax support on Monday for assistance. We bought the code today and everytime we try to activate, it won't work. ‎July 12, 2020 8:54 AM Jan 26, 2021 · You have clicked a link to a site outside of the TurboTax Community. ly gf lw st kh mu mr wu ht zb